Privacy policy


TriNova holds that the privacy and information security of learners’ records are of paramount importance. TriNova respects learner privacy and we value the trust and confidence they place in us. We are committed to safeguarding learner privacy so that learners can use our services in good faith and use TriNova as the place to fulfill all skill set development requirements. This policy describes our commitment to learner records privacy and was made effective on January 1, 2005.


We are committed to maintaining the accuracy, confidentiality, and security of your personal information.

Effective Date: May 8, 2018 Last Update: May 25, 2023 ADP has an internal Global Data Privacy Policy that applies to all affiliates and associates worldwide. The Global Data Privacy Policy helps us ensure that personal data is handled properly. The Global Data Privacy Policy governs personal data collected by ADP for its own purposes as well as information provided to us as a processor for our Clients. It protects information collected online as well as offline. ADP is committed to protecting the privacy and security of personal data that we process in order to provide services to our Clients. We receive personal data from our Clients about their current, prospective and former employees as well as employee dependents and family members, as needed to provide benefits. This Privacy Statement explains our practices with regard to the personal data we receive from our Clients as a processor.

ADP will collect and process your personal data only as instructed or permitted by our Client (your employer or prospective employer) or you. ADP maintains appropriate security controls to protect your information.

For our Client employees located in the European Economic Area and in Switzerland, ADP has established Binding Corporate Rules (BCR) Privacy Code for Client Data Processing Services which have been approved by the European Union Data Protection Authorities.

ADP will disclose your personal data to your employer and to other entities when instructed by your employer. We may disclose your personal data to our affiliates and third party processors as needed to provide the services that you and your employer have requested. These entities are contractually bound to limit the use of your personal data as needed to perform the services. We will also disclose personal data when required to do so by law, such as in response to a subpoena, including to law enforcement agencies and courts in the United States and other countries where we operate.

For Registered ADP Mobile Users: If your ADP Mobile account is inactive for more than 480 days, your login credentials will be suspended. The account will be deleted 180 days after account suspension. If you would like to expedite your account deletion, contact your Human Resources administrator.

If you have questions about your privacy rights, please contact your employer's human resources department.

International Data Transfers Where authorized by your employer, ADP will transfer personal data pertaining to individuals located outside of the United States to our affiliates and suppliers in the United States and elsewhere in the world, pursuant to applicable data protection laws. We will only transfer personal data pertaining to individuals located in the European Economic Area as permitted by the ADP Privacy Code for Client Data Processing Services. For an overview of the ADP Privacy Code for Client Data Processing Services, which includes the list of our affiliates bound by the ADP Privacy Code for Client Data Processing Services, please click www.adp.com/-/media/adp/privacy/pdf/bcrpc_en.pdf.

Sensitive Personal Data In the ordinary course of its business, ADP processes sensitive personal data on behalf of your employer, such as social security numbers. ADP has implemented reasonable technical, physical and administrative safeguards to help protect the sensitive personal data from unlawful use and unauthorized disclosure. All ADP associates and contingent workers are required to follow these established procedures, both online and offline. Access to sensitive personal data is limited to those associates and contingent workers who have a need to access the information to perform tasks for ADP. ADP will only disclose sensitive personal data to those service providers, auditors, and/or advisors who are legally or contractually obligated to protect them or as required or permitted by law.

Anti-Money Laundering If your employer has elected to receive services such as money movement services from ADP, ADP may be required by applicable laws to process Client employee data for monitoring and other controls needed to safeguard the security and integrity of financial transactions including for due diligence, such as verifying the identifying of the individual, and the individual’s eligibility to receive products or services, such as verifying employment or account status.

How to Lodge a Complaint (European Economic Area (EEA) and Switzerland Client Employees only) Client employees located in the EEA and Switzerland, as a third party beneficiary, may file a complaint in respect of a claim they have for violation of the ADP Privacy Code for Client Data Processing Services or applicable law, by contacting the Global Data Privacy and Governance Team at privacy@adp.com.

ADP Global Data Privacy and Governance Team MS 325 One ADP Boulevard Roseland, NJ 07068-1728 USA

If ADP’s response to your complaint is unsatisfactory, you may file a complaint or claim with the relevant regulatory authorities or the courts, in accordance with the provisions of the ADP Privacy Code for Client Data Processing Services.

Questions about Your Personal Data ADP is committed to transparency. We want individuals to understand how we collect and use personal data so they may interact with ADP with confidence. The materials provided on this webpage may help you find the information you need about privacy at ADP. If you have questions related to the content of this webpage, please contact us at privacy@adp.com. As an employee or prospective employee of an ADP Client, please reach out directly to them for more information regarding the collection and processing of your personal data or to exercise your data privacy rights (e.g. the right to deletion or erasure).